By far the best service you can contact if your child is experiencing a mental health crisis is the Child and Adolescent Mental Health Service (CAMHS). They have a 24 hour number you can call to talk with someone and access services in the region: 1300 363 788 (

The Loddon Orange Door is also an excellent free service for adults, children and young people.  They can link you in with services. They are available 9am to 5pm Monday to Friday (closed public holidays). Call 1800 512359

The following list is a comprehensive directory of mental health support services, including out of hours support. (If your safety or the safety of others is at risk, contact emergency services on 000)

HeadtoHelp 1800 595 212

Beyond Blue 1300 22 4636 (24 Hrs)

Lifeline 13 11 14 (24 Hrs)

Suicide Call Back Service 1300 659 467 (24 Hrs)

Kids Helpline 1800 55 1800 (24 Hrs)

Other helplines

Tandem Support and Referral Line information, support, advocacy or referral for family members or friends who are supporting a person with mental health issues. Call 1800 314 325.

Blue Knot Foundation Helpline information, support or referral for adult survivors of childhood trauma and abuse. Call 1300 657 380, 9am-5pm / 7 days a week.

Butterfly Foundation's National Helpline counselling and treatment referral for people with eating disorders, and body image and related issues. Call 1800 33 4673 8am-9pm / 7 days a week.

Cairnmillar Institute Child & Adolescent counselling

Child Protection (5pm to 9am Monday to Friday, 24 hours on weekends and public holidays) For children and young people whose safety is at risk Call 13 12 78

eheadspace mental health and wellbeing support, information and services to young people aged 12 to 25 years and their families. Call 1800 650 890.

MensLine Australia telephone and online support and information service for Australian men. Call 1300 78 99 78, 24 hours / 7 days a week.

Men’s Referral Service (8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday). For people at risk of using family violence. Free, confidential, expert support for men and their family and friends. Call 1300 766 491

MindSpot Clinic telephone and online service for people with stress, worry, anxiety, low mood or depression. Call 1800 61 44 34 AEST, 8am-8pm (Mon-Fri), 8am-6pm (Sat).

QLife telephone and web-based services to support lesbian, gay, bisexual, transgender and intersex (LGBTQI) people. Call 1800 184 527, 3pm-12am (midnight) / 7 days a week.

PANDA (Perinatal Anxiety & Depression Australia) telephone information, counselling and referral service. Call 1300 726 306, 9am-7:30pm AEST (Mon-Fri).

Brother to Brother, a 24-hour crisis line for Aboriginal men has been set up to provide extra support during the coronavirus pandemic. Call 1800 435 799.

SANE Australia support, training and education enabling those with a mental illness to lead a better life. Call 1800 18 7263, 9am-5pm (Mon-Fri).

Safe Steps (24 hours a day, 7 days a week) For women and children who are victims of family violence. Web chat support service Monday to Friday 9am until midnight. Call 1800 015 188

Sexual Assault Crisis Line (24 hours a day, 7 days a week) For victims of sexual assault. Call 1800 806 292

The Compassionate Friends Victoria information and peer support for families trying to rebuild their lives after the death of a child, sibling or grandchild, from trained volunteers with lived experience. Call 9888 4944 or 1300 064 068 24/7. Siblings (aged 18-30 years) can use the web chat daily, 3pm-12am.

Open Arms (Veterans and Families Counselling) 24/7 free and confidential counselling to anyone who has served at least one day in the ADF, and their families. Call 1800 011 046.

With Respect (5pm to 11pm each Wednesday and 10am to 10pm on Saturday and Sunday) Specialist LGBTIQ family violence service. Call 1800 542 847

Victims of Crime Helpline (8am to 11pm, 7 days a week) For adult male victims of family violence and victims of violent crime. Call 1800 819 817 or text 0427 767 891

Mental Health Foundation Australia National Mental Health Helpline offers emotional and practical support to families, carers and individuals with mental health issues. The response team does not provide counselling but can arrange a call back from a trained Psychologist or Counsellor. Call 1300 643 287. 

If you feel that the stress or anxiety you or your family members are experiencing is getting too much, a psychologist may be able to help. Psychologists are highly trained and qualified professionals skilled in providing effective interventions for a range of mental health concerns, including stress. A psychologist can help you manage your stress and anxiety using techniques based on the best available research. If you are referred to a psychologist by your GP, you might be eligible for a Medicare rebate. You may also be eligible to receive psychology services via telehealth so that you do not need to travel to see a psychologist.

There are number of ways to access a psychologist.

You can:

  • use the Australia-wide Find a PsychologistTM service. Go to or call 1800 333 497
  • ask your GP or another health professional to refer you.
  • Investigate other mental health services, including domestic violence services via the link:


Beyond Blue

Coping with isolation and being at home, working from home as a parent or carer


Head to Health

Managing mental health and financial stress during COVID-19


Beyond Blue

Ways to look after your mental health in isolation and being at home


Raising Children’s Network

Coronavirus tips to manage distancing or self-isolation and keeping children entertained.